Technology Field Study Overview

• Customer Interviews – An interview with the IT manager providing an overview of operational and procedural issues.
• Environmental Audits – A physical check of the systems and computer rooms.
• Server Audits – A comprehensive analysis of all system servers, both hardware and software.
• Infrastructure Audits – A comprehensive analysis of the network backbone and connectivity.
• Communication Audits – A comprehensive analysis of the Intranet and Internet communications.
• Workstation Audits – A detailed report of individual workstation components, both hardware and software.
• Network Printer Audits – A detailed report of the network printing environment including connectivity.
• General Findings Report – Procedural findings generated based upon the Interviews and Audits.
• Critical Issues & Recommendations Report – Specific critical issues are addressed based upon Survey discoveries.
• Comprehensive Network Diagram – A Visio diagram containing all components of the network in a visual format.
• Customized Data Collection – In addition to the pre-packaged Survey, customer specific data can be retrieved in the event of a particular pre-determined need.
• Custom Reports – All data gathered can be sorted or compiled on an as-needed basis at anytime.